Order Questions
I want to send gifts to more than one address. Do I have to make more than one order?
We love that you’re sharing the cherry goodness. To make gifting easier than ever, you can now ship to multiple addresses in a single order and check out just once. Here’s how it works:. Your order confirmation will include all items on one receipt.
I need to change the delivery address for my order. How can I do that?
Our friendly ambassadors do their best to ship your order as quickly as possible. If a change to an address is necessary after an order is submitted, please contact us as soon as possible. Please note: after an order begins to process, we are unable
What can I do if my order is submitted and I need to make a change?
Our friendly ambassadors do their best to ship your order as quickly as possible. If a change to an address is necessary after an order is submitted, please contact us as soon as possible. Please note: after an order begins to process in our fulfillm
My order is a gift, will it include a receipt?
No spoilers here! 🎁 We don’t include a receipt in your shipped order, so if you’re sending a gift, your recipient will be blissfully unaware of the price. Instead, you’ll get all the details—order confirmation and payment info—delivered straight to
Where do I put my discount or gift card code?
Ah, the sweet joy of savings! 🍒💰 Here’s how to cash in on your discount:. 1️⃣ When you're in your cart, hit that “Check Out” button like you're reaching for the last Cherry Boomchunka Cookie. 🍪2️⃣ Look for the magical box that says “Discount Code
What if my package gets lost or arrives damaged?
After 30+ years of shipping food products all over the world we have heard a lot of crazy stories! Once someone had to chase after a racoon stealing his gift box! We take extra care so our packages leave our company ready for their trip to you or you
Do you offer refunds or exchanges?
We will seldom ask you to return anything. After all, it is food! On rare occasions, we may ask you to send something back or provide a photo to help us investigate and correct any issues. If something does not meet your expectations or simply does n
How do I cancel my order?
Need to cancel an order? Reach out to our Cherry Ambassadors at [email protected] or 1-800-206-6949. Be sure to include your order number and the reason for your cancellation -request so we can assist you quickly. Here’s the important part: onc
Do you have discount codes for online orders?
Promotions may vary throughout the year, and each offer is designed to be special and unique. Please note that only one promotion code may be used per order. Codes cannot be combined, stacked, or used in conjunction with Republic Rewards redemptions.
What is Bob's Guarantee?
At Cherry Republic, we want to make sure you love every single item! If the product or delivery you received wasn’t quite what you expected, or if there’s something wrong with it, don’t worry—Bob’s Guarantee means “no sale is final until all cherries
Why did I get a “canceled” email for my order when I didn’t cancel anything?
If you placed an order shipping to multiple addresses, you may see a notification that your parent order was canceled. This can definitely look confusing, but nothing is wrong with your order. Here’s what actually happened:. When you send items to mo