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Order Questions

I want to send gifts to more than one address. Do I have to make more than one order?

We're thrilled that you're sharing the cherry goodness with your loved ones!. To make gifting even easier, we've upgraded our website—now you can ship to multiple locations in a single order and pay just once!. Here’s how it works:✅ Save addresses to

I need to change the delivery address for my order. How can I do that?

Our friendly ambassadors do their best to ship your order as quickly as possible. If a change to an address is necessary after an order is submitted, please contact us as soon as possible. Please note: after an order begins to process, we are unable

What can I do if my order is submitted and I need to make a change?

Our friendly ambassadors do their best to ship your order as quickly as possible. If a change to an address is necessary after an order is submitted, please contact us as soon as possible. Please note: after an order begins to process in our fulfillm

My order is a gift, will it include a receipt?

No spoilers here! 🎁 We don’t include a receipt in your shipped order, so if you’re sending a gift, your recipient will be blissfully unaware of the price. Instead, you’ll get all the details—order confirmation and payment info—delivered straight to

What if my package gets lost or arrives damaged?

After 30+ years of shipping food products all over the world we have heard a lot of crazy stories! Once someone had to chase after a racoon stealing his gift box! We take extra care so our packages leave our company ready for their trip to you or you

Do you offer refunds or exchanges?

We will seldom ask you to return anything. After all, it is food! On rare occasions, we may ask you to send something back or provide a photo to help us investigate and correct any issues. If something does not meet your expectations or simply does n

How do I cancel my order?

So, you've decided to do a little dance with us, but maybe you've had a change of heart? No worries, we've got you covered!. In your confirmation email, you'll find a magical button that can whisk your order away in a puff of digital smoke. Alternati

Do you have discount codes for online orders?

To make it easier for you to shop, we no longer use discount codes for our online sales and promotions. Instead, any promotion or sale we’re running is automatically applied to your cart at checkout—no code needed!. To make sure you never miss out on

What is Bob's Guarantee?

At Cherry Republic, we want to make sure you love every single item! If the product or delivery you received wasn’t quite what you expected, or if there’s something wrong with it, don’t worry—Bob’s Guarantee means “no sale is final until all cherries

Can I use more than one discount code on an order?

Double the discounts, double the cherry joy! 🍒🎉 Yes, you can absolutely use more than one discount on your order!. Our coupon codes work on both regular and sale-priced items, so go ahead and stack up the savings. Just enter each discount code at c

Oh no! My favorite cherry treat is out of stock! When will it be back?

We feel your cherry sorrow! 🍒😢 But don’t worry—there’s a sweet solution! On the product page, you’ll find an option to enter your email address. That way, the moment your beloved treat makes its triumphant return to our shelves, you’ll get an email

Where do I put my discount or gift card code?

Ah, the sweet joy of savings! 🍒💰 Here’s how to cash in on your discount:. 1️⃣ When you're in your cart, hit that “Check Out” button like you're reaching for the last Cherry Boomchunka Cookie. 🍪2️⃣ Look for the magical box that says “Discount Code