My package is delayed. HELP!Updated 5 months ago
Thank you for reaching out and for your patience as we navigate some unexpected shipping delays.
Due to record-level package volumes this holiday season, our partners at FedEx and US Postal Service are experiencing slight delays in delivery. While most delays are approximately 1-2 days, we understand how important it is for your packages to arrive on time.
We have been assured the shipping teams have brought in additional support and expect to be back on schedule moving into the weekend. We kindly ask for your continued patience as your package makes its way to you. We apologize for any inconvenience and truly appreciate your understanding during this busy time.
If there’s anything further, we can assist you with, please reach out on live chat.